Kiddibops Terms & Conditions and Operating Policy During COVID-19
Photography and Video
At Kiddibops we understand that parents, grandparents and other carers would like to take photographs and video footage of their little ones making musical memories, but we would ask that everyone remains sensitive to the feelings of others. If you are asked to stop at any time, then please do so. Photographs taken should be for personal record only.
When taking photographs please keep to the following guidelines:
Please be respectful of other's privacy at all times. There are many reasons as to why it might not be appropriate to take another child's photograph. At Kiddibops we take Safeguarding very seriously. Therefore please only take photographs of your own child.
Photographs taken at sessions must not be used for anything other than personal use without written consent from Kiddibops and the parents/carers involved.
If other children are identifiable in the background of your photographs please do not upload these photos to Facebook or other social media, or reproduce these in any way without consent from the parents/carers involved.
Small mobile phone videos are allowed again with consent and following the same guidelines as for photographs above, full length videos are not permitted.
Photography and filming within Children Centre venues is strictly prohibited without permission of the Session Leader.
Kiddibops expressly forbids the right to reproduce any part of our sessions in any form (e.g. for your own commercial gain, on the internet, DVDs, etc). Anyone suspected of continually filming or photographing a session for any purpose of replication or publication will be asked to stop filming and may be asked to leave the session.
Kiddibops has the right to use photographs or small videos from sessions for publicity purposes. However, in each instance we will always endeavour to inform you and seek your permission first.
Kiddibops cannot be held liable for the actions of third parties, and, therefore excludes to the fullest extent possible by law, any liability arising from a breach of this section by any party.
Health and Safety
Should you or your child(child in your care) suffer from a medical condition that needs to be shared with your session leader; this information will be recorded, confidentially, for use in the event of a medical emergency. This information may be shared with health care professionals. You agree to inform your session leader of any changes as soon as you are aware of them.
All attendees must be included in the register at public sessions.
Kiddibops will make every effort to provide a hazard free zone and carries out regular Risk Assessments, however parents/carers are always responsible for the safety and wellbeing of babies and children in our sessions where parents/carers are present. Children must be strictly supervised in all areas at all times.
Please be aware that some of our instruments and equipment are not intended for use by children under the age of 3 due to small parts/choking hazards. Please keep an eye on your child(child in your care) and ensure no instruments are put in a child’s mouth, and no scarves/ribbons are tied around a child’s neck or extremities. We ask that you are responsible for the actions of your child. If you feel your child may hurt themselves or others, please take the instrument away.
In the unfortunate event of an accident please report this to your session leader who will help you to locate a first aider and in the completion of the necessary paper work. Session leaders will work with the emergency services to help where possible in order to preserve life.
All equipment is inspected after every session, and cleaned or washed after each day's sessions/week, whichever is required. Should you find anything unsatisfactory please make your session leader aware of this.
All property (including prams) left in class venues, in entrance halls or outside, is left at your own risk. Kiddibops cannot accept any responsibility for the loss or damage of any personal possessions.
Bookings and Payments
All bookings and payments must go through the Kiddibops booking site https://kiddibops.class4kids.co.uk. This is due to track and trace obligations and to ensure that we have accurate details regarding numbers and contact information.
Only one adult per booking is permitted at this time. Additional adults must be booked in as a separate booking to ensure numbers and contact information is recorded.
Cancellations and Missed Classes
When booking a trial, please ensure that you are able to make the session. Refunds are not given for trials that are missed. Kiddibops is under no obligation to reschedule missed trials.
Kiddibops are under no obligation to refund missed sessions by the client (this includes self isolation) Kiddibops has provided the opportunity to do catch -up sessions via Zoom or prerecorded classes during the week missed, but Kiddibops is under no obligation to offer an alternative provision.
Missed sessions will not be carried over into a new term.
All Flexipasses expired at midnight on December 31st 2020. Kiddibops is under no obligation to refund unused Flexipass credits when an alternative weekly provision of equal quality and value has been available to book during lockdown since June 2020.
Class Times and Venues
Should a session be cancelled by Kiddibops an alternative date or venue is offered.
In the instance that a hall/venue cannot be used in the short term, we will endeavour where possible to re-schedule your session at an alternative venue.
When a venue is not available on a longer term basis (in excess of one week), on public health or other grounds outside of our control, then we cannot be responsible for providing any further sessions during that time at that venue. If this occurs and in the event that it is not possible to reschedule the sessions, we will use best endeavours to either refund unused sessions or roll these over to when sessions at that venue re-start.
Kiddibops is under no obligation to refund sessions that may be missed by local adverse weather when the venue and local areas are accessible and the session goes ahead. We regret that we are unable to offer automatic refunding or rescheduling of sessions in the event of adverse conditions local to yourselves preventing you from attending a scheduled session.
Should a session be cancelled by Kiddibops due to adverse weather then a suitable alternative shall be provided.
Confidentiality is paramount and will be maintained at all costs by Kiddibops unless the law should request otherwise (i.e. child protection).
Kiddibops session leaders recognise their responsibilities for child protection and will ensure that any suspicion of abuse is promptly and appropriately responded to. The welfare of the child is paramount. Session leaders are trained at Level 2 Safe Guarding and renew training regularly.
Kiddibops has a commitment to ensure that the equipment and activities are of equal value and of equal worth to everyone regardless of race, culture, language, gender, age, experience, religion, background, ability or disability.
Public Liability Insurance
Full public liability insurance is provided by Royal Sun Alliance through the Pre-School Learning Alliance and can be viewed at any time.
Withdrawal of Service
Kiddibops may, at its own discretion, refuse participation to a client in its sessions if it is felt that the client's behaviour is unreasonable